Hi! We’re the proud creators of BigPicture – one of the leading project management tools used by over 20 000 teams from companies worldwide. Our products are used by CEOs, Managers, Directors, and Project Managers of companies such as Netflix, NASA, Tesla, Apple, Uber, Samsung, Porsche, Siemens, Intel, Boeing, LG, and many more.
At BigPicture, you can expect a flat structure, a tight-knit team, and a collaborative spirit. You will encounter both demanding product development problems and the shared excitement of rolling up your sleeves and working together towards achieving major goals.
Currently, we are looking for a UX Researcher (Senior or Mid) who can provide actionable data-driven insights. You will be expected to support our development efforts by building up a picture of our target users based on their needs, wants, motivations, and pain points.
What you’ll do:
- Obtaining qualitative data through research to understand user needs and actions and enhancing it with quantitative data
- Conducting end-to-end UX research like planning, user screening, foundational research, user interviews, and usability or concept testing
- Creating reports and providing recommendations based on research findings to support our Product Management, Designers, and Development teams in their work on new and existing product functionalities
- Sharing best practices and knowledge of UX research with the rest of the team
- Be the champion and advocate of UX Research on all levels of the organizationWhat you will need:
- 2+ years of experience as a UX Researcher in user research, and with that:
- Excellent knowledge of UX methodologies.
- Understanding of how to use qualitative and quantitative data.
- Proficiency in data consolidation and analysis and creating reports reflecting users’ voices and research findings.
- Experience in delivering research insights along with clear recommendations to stakeholders and broader audiences with easy and simple-to-follow language.
- Ability to work independently as well as part of cross-functional teams.
- Good problem-solving and analytical mindset.
- Willingness to continuously learn.
- Excellent Polish and English language skills, both written and spoken.
- And if you’re a team player with excellent communication skills, not afraid to present your ideas and discuss them in a larger group
Nice to have:
- Experience with quantitative data
- Knowledge of Jira and other Atlassian ecosystem Apps
- Experience in working with Agile methodologies
- Knowledge of project or portfolio management methodologies (PRINCE2, PMBoK, MoP, etc.)
Tools we use:
- Dovetail for a research repository
- Amplitude for product analytics
- Hotjar for peeking
- Maze and UserTesting for user feedback and insights
- Jira for tracking tickets
- Google Workspace for everything else
How the recruitment process looks like:
- Submit your application
- Meet with Ada (Lead UX Researcher) and Karolina (UX Researcher) to learn more about BigPicture, our Team, and answer a few questions about your experience. Feel free to also ask Ada and Karolina as many questions as you need 🙂 (online only)
- Meet with the rest of the team to get to know them, answer a few questions and see if there’s a mutual connection (online only)
- Meet with Ada and Marcin (Head of Design) to discuss our mutual expectations (online only)