YOUR CONTRIBUTION TO SOMETHING BIG

Shape the future of Bosch: The transformation into a connected company calls for the user-centered development of new digital products and services. Join us in doing that!

Experience collaboration: You will be a part of the User Experience, Business Modelling and Communication department of the Bosch Corporate IT and you will collaborate closely with different disciplines (e.g. interaction designers, software developers, product managers) and domain experts (e.g. manufacturing, legal, automotive) in an international context.

Drive design thinking: You will build up and support the Bosch UX network. You will contribute to strengthen the design thinking culture within the Bosch IT environment.

Personality:

• Well organized with outstanding analytical and conceptual skills
• Excellent communication skills, oral and written, team-oriented
• High level of empathy, strive for understanding end-users
• Highly motivated to push ideas from whiteboard to reality
• Detail-orientated while working on deliverables
• Proactive and self-leading attitude
• Highly adaptive to different work set-ups

Working practice:

• Experienced in work in cross-functional teams
• Experienced in work remotely in international teams
• Able to motivate and engage people to apply user-centricity
• High level orientation on both customer and end-user
• Ability to moderate strategy / innovation / business process analysis workshops
• Willingness to grow both as UX Researcher and Service Designer

Experience and Know How:

• At least 2 years of working experience in user-centered development of products and services as UX Researcher or Service Designer
• Proficiency in a variety of user research and testing methods, as well as conducting workshops (at least: individual in-depth interviews, usability tests)
• Experience in conducting workshops, e.g. scoping workshop, requirement gathering workshop etc.

You will:

• Work in IT projects as UX Researcher and/or Service Designer
• Conduct user research to uncover user needs and pain points
• Understand, analyze and map complex customer journeys and as-is processes
• Create deliverables such as service concepts, blueprints, research reports, to-be processes, and others
• Conduct usability tests of prototypes and digital products and other validation research activities
• Collaborate with UX/UI designers, Product Owners, Service Owners and other roles
• Organize and moderate co-creation workshops with stakeholders

Languages: High level English language proficiency required; proficiency in German is nice to have

Education: Diploma or Bachelor’s/Master’s degree in psychology, sociology, cultural anthropology or a comparable field of study

Benefits:

We would like to offer you number of amenities for you and your loved ones.

Work #LikeABosch:

• Contract of employment  and a competitive salary (together with annual bonus)
• Flexible working hours with home office after the pandemic as well
• Referral Bonus Program
• Copyright costs for IT employees
• Canteen in the office with co-financed lunches

Grow #LikeABosch:

• Complex environment of working, professional support and possibility to share knowledge and best practices
• On-going development opportunities in a multinational environment
• Broad access to professional trainings, conferences and webinars
• Language courses

Live #LikeABosch:

• Private medical care and life insurance
• Multisport card and sports teams
• Number of benefits for families (for instance summer camps for kids)
• Non working days on the 24th and 31st of December
• Discounts for Bosch products