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About Infor

Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all.

We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion.

For more information visit www.infor.com

Position Summary

The Infor Design Usability Analyst focuses primarily on the customers’ experience as they interact with Infor’s software, by evaluating what makes a digital system work well and what stands to be improved. This role is important because it contributes to one of Infor’s core strategic pillars, to improve product UX.

You will be tackling the complex usability problems that are native to the enterprise landscape, by employing UX industry best practices and collaborating with a highly skilled team that is also fun to work with.

A Day in The Life Typically Includes:

• Understanding user needs by applying appropriate UX techniques and methodologies
• Researching and documenting user stories and use cases that identify core user challenges and goals that design solutions intend to address
• Creating and annotating detailed user flows and wireframes used to communicate information hierarchies, functional requirements, scrolling behaviors and other integral UX details to product team developers and other UX team members
• Designing user interface prototypes using the Infor Design System
• Verifying existing designs by applying heuristic validation and/or user testing

What You Will Need:

• 3-4+ years of experience as UX Designer, IxD Designer, Information Architect
• Excellent interpersonal and communication skills
• Ability to articulate your design decisions and explain your work to get your team and stakeholders onboard
• Detail oriented; critical thinker
• Customer-centric problem solver
• Proficiency in Figma, Sketch and/or Adobe XD for wireframing and prototyping
• Knowledge of usability factors in HCI
• Ability to perform UX research: preparing and conducting interviews, creating personas and customer journeys
• Fluent English

What Will Put You Ahead?

• Web analytics
• Experience with agile teams
• Experience working with distributed teams
• Previous experience with JIRA

Infor’s Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.

We have a relentless commitment to a culture based on a business philosophy called Market Based Management^® (MBM^®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.