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Senior UX Service Designer

Roche Polska Etat  Poznań, Wielkopolskie, Polska

Opis oferty pracy

Senior UX Service Designer who will innovate healthcare

Tired of all those #TooLongToRead  job offers?

Let’s keep it simple.

We are the IT centre for Roche – a company in top 10 biggest R&D spenders worldwide.

We do #Code4life creating innovative software that helps doctors, patients and scientists around the world.

We need Senior UX Service Designer who has:

  • bachelor’s degree in Psychology, Sociology, HCI, Data Science, Behavior Science, Market Research, or related discipline;

  • 5+ years of experience as a Service Designer or/and UX Researcher or/and UX Designer (ideally both);

  • excellent communication skills to lead complex discussions, research sessions and workshops (Design Thinking and others), and present feedback.

  • experience with qualitative research methods including user interviews, direct observation, ethnography, contextual inquiry, diary studies, etc.hands-on experience in Service Design tools and frameworks such as Persona, Journey Maps, and Service Blueprint.

  • good understanding of UX design standards and trends

  • critical thinking and problem-solving skills

  • provide guidance in user needs-based design, design research, design thinking, and service design to senior stakeholders and product owners.

  • ensure design consistency and integrity across products and projects.

  • drive innovation and affect change to enable our clients to provide outstanding service experiences.

  • communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally.

  • very good consultancy and communication skills, self-organized, great interpersonal

  • fluency in English (everyday contacts with international team/clients),

Let’s find out what a usual day of work might look like. You will:

You will join the team of passionate UX and Service Designers who support  IT Teams in defining consumer-oriented IT services in Roche.

We offer:

  • salary range: 10.000 – 13.500  gross

  • dedicated training budgets and many opportunities for personal and professional self-development (training, conferences, diversified career paths etc.)

  • a workplace that supports innovation and new ideas

  • attractive benefits & relocation package

  • work in a modern, cool office in Warsaw or Poznan

Interested?   APPLY

Roche is an equal opportunity employer. We care about inclusion in terms of gender, age, race, skin colour, nationality, religion, marital status, sexual orientation, background, physical or mental disabilities and on every other grounds. Applying for our position, we assure you that we will assess your application solely on the basis of your competencies.

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