Opis oferty pracy

With 17 million patients visiting our websites each month, DocPlanner is the biggest European booking platform and practice management software provider for doctors in Europe and Latin America. We make healthcare more accessible by letting patients review over 2 million verified opinions, find the best doctor nearby and book a visit in a few seconds. Doctors can attract new patients and manage their calendars via our intuitive agenda management tool.

We are growing mega fast and now have 200+ people on board based in offices in Warsaw, Barcelona, Istanbul and Rome. And new one in Brazil and Mexico to come this year. Our management team includes people who launched and developed the biggest startups in Spain, Poland, Turkey and Italy (e.g. econozco.com, goldenline.pl, eniyihekim.com, groupon.it).

We are currently on the lookout for a talented Senior Researcher & Interaction Designer to our office in Warsaw with possible business travels to Barcelona.

You will:

• drive user research by identifying needs of the team: planning, defining, conducting and reporting findings
• conduct qualitative and quantitative research to understand our users and strategically guide product and UX decisions
• develop high level and/or detailed storyboards, mockups, and prototypes to effectively communicate interaction and design ideas.
• work with different team members to ensure that user data / research findings are incorporated into design and implementation

If you:

• are an expert in qualitative user research methodologies, their benefits, costs, time frames and suitability to different stages of development as well as a good grounding in quantitative methods
• are an advocate of Lean UX techniques that allow you to get the insights as soon as possible and continuously iterate to the perfect solution
• continuously analyse key customer journey routes and KPI’s to identify areas for daily optimisation
• have solid experience with web analytics tools as well as other quantitative research tools (feedback polls, heatmaps, eye tracking)
• design, develop, execute and analyse AB and multivariate experiments to support design decisions and user experiences
• are able to work closely with engineering, product management and user research teams in order to design experiences that are technologically feasible and meet the business and user needs
• have a passion for digital products, technology, creativity and an openness to new design ideas
• at least 3 years of relevant work experience, including experience with early stage/new product conceptualization as well as shipping of new version and/or feature enhancements of existing products

it means that we are looking for you!

We offer:

• becoming a partner (equity participation after your trial period)
• work with smart people who know their stuff
• a chance to transform the healthcare booking sector
• co-creation of the company product
• international development opportunities
• huge autonomy
• an opportunity to grow with the company
• english classes
• fruits and snacks in the kitchen
• flexible working hours

You don’t believe? Check us out on Facebook and Instagram 🙂

You’ll find it worthwhile.