Opis oferty pracy

Few words about Syncron

Syncron was founded on the idea that after-sales service acts as a significant source of competitive differentiation, revenue, profits, and customer loyalty. Today Syncron provides world-class cloud-based solutions that enable leading manufacturing companies to optimize after-sales performance and support the transformation from operating a break-fix service business model to a subscription-based uptime service model.

Syncron started as a company in 1999 and has since then evolved into a software company providing highly specialized solutions on a global basis to companies like Volvo, Nissan, Daimler, Hitachi, Kubota, CNHi and similar. Syncron’s solutions are leading in its niche in after-sales and are sold to large multinational corporations in the manufacturing industry.

Role overview

As a Senior User Experience (UX) Designer, you will be a member of a multinational team of product managers, engineers, testers, and designers to build world-class applications for users around the world.

You will work side-by-side with a Product Manager to create interactive experiences for one of our core SLM (Service Lifecycle Management) product solutions. You will work through the entire development cycle: from gathering requirements from internal and external stakeholders, through the development of workflows and information architecture, creation of wireframes and prototypes to the validation of implemented solutions.

Your daily tasks:

• Be a partner for the Product Owner in gathering, analyzing, and understanding business needs.
• Collaborate with a product team, other UX specialists (writers, researchers, visual designers), both locally and across the world to create the best experiences for the Users.
• Create various deliverables (wireframes, prototypes IA, User journeys, and flows). You decide which tools to use to support User and business goals.
• Translate complex concepts and requirements to easy-to-use and effective solutions.
• Design cross-platform (web & mobile) interfaces.
• Bring wireframes to life with interactive prototypes for validation with Users.
• Organize and run User research activities on your own or alongside a UX researcher. Conduct usability testing sessions. Explain research results to internal and external stakeholders.
• Iterate through design concepts and implemented solutions to enhance User Experience.
• Continuously refine your own design process.
• Learn about the Supply Chain Management domain. Be curious about the industry to be an effective end-user advocate.
• Contribute to global UX strategic initiatives.

We expect from you 

• Minimum 5 years of working in UX. Experience in UI, Visual, or Interaction design is welcome.
• Minimum 2 years’ demonstrated experience in designing experiences of enterprise applications.
• Strong ability to scope and identify design requirements.
• Excellent understanding of various design processes and their application in the development life cycle.
• Expert knowledge of web & native mobile application design methods, usability, navigation schemes, hierarchy & composition, information architecture, and current design trends/best practices.
• A solid grasp of user-centered design (UCD), basic user testing, rapid prototyping, heuristic analysis, usability, and accessibility concerns. Extensive experience in using UX design best practices to design solutions.
• Experience in using design tools, such as Figma, Sketch, Axure RP, or similar (we use Axure & Figma).
• Proven history of creating wireframes, workflows, and information architecture for complex web enterprise solutions.
• Experience in organizing and conducting User research sessions (interviews, usability testing).
• Experience working directly with Product Owners, and the software development team across the entire development life cycle. Experience of working with agile software development will be a plus.
• Attention to detail and care for producing polished work.
• Being responsible and self-driven, showing a proactive and pragmatic approach.
• Portfolio of work is a must have.
• Great command of English (we communicate with multi-national teams daily).

We offer:

• A possibility to be yourself in an informal, low-ego and open working environment where you can truly make a difference and enjoy working with positive, passionate and collaborative people, ready to share their knowledge with you.
• Scandinavian style and company culture with work-life balance and true care for your wellbeing.
• 100% remotely / hybrid / work from Warsaw office that is centrally located (Plac Grzybowski) – depending on your plans.
• Freedom to choose the employment type: employment contract vs. B2B model.
• Copyrights tax benefit on an employment contract (tax-deductible expenses for UX Designer are at 80%).
• Flexible working hours and no micromanagement.
• Fringe benefits (private medical insurance, multisport, life insurance).
• Employee referral program – a bonus of 1500 EUR if the referral gets hired.
• Internal training sessions (Friday Seminars), conference and training budget in every team, free English & Swedish classes, LinkedIn Learning for all.
• Opportunity to work in a cross-functional and agile team you can learn from.
• Opportunity to take part in the development of “off-the-shelf” products, based on best practices (code review, automated tests, continuous integration).
• We do respect one another, and we do enjoy working together – we play pool and board games (mostly online these days), organize charity activities – to name just a few.
• Remote recruitment, hiring and onboarding process.

Please include your portfolio while applying for this position (a file or a link to your website)