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DESIGNER – CUSTOMER SUCCESS

Miinto Tech PL Sp. z o. o. Umowa o pracę lub B2B  Warszawa, mazowieckie, Polska

Opis oferty pracy

Product Designer in Customer Success Team

You will be working in an autonomous Product Team that comprises of Designer (you), Product Owner, Analyst, Tech Lead, Back- and Front-end Developers and a Tester. Each Product Team focuses on a particular business domain and has a big autonomy in terms of how it organizes its work and how it creates and prioritizes the initiatives. Your team is responsible for Customer Success domain ie. great multi-screen shopping experience of our customers across all seven customer-facing websites and apps of Miinto Group. You will also work closely with other international teams (such as Marketing) to gather their insights, analyze their product ideas and to exchange knowledge and best practices.

You will be autonomous and will need to work in close and direct cooperation with every single person within your Product Team.

You will be responsible for:

  • Designing multi-screen experiences for anytime, anywhere shopping in our customer-facing websites and apps
  • Taking part in each stage of product design process: from conducting user research, designing and testing high level concepts, building visual designs and guidelines, to work with developers to deliver the best possible experience for our users.
  • Active participation in the creation of Miinto style guides and standards.

You need to:

  • Have an easy to access portfolio demonstrating your design process, and showcases your impact and problem solving through design (it’s a must)
  • Have at least two years of recent experience designing and shipping products (e-commerce preferred) in agile teams
  • Have ability to work closely with technical staff to understand product’s technical limitations and design solutions that meet user’s needs even with tight constraints and front-end limitations (html, css, js)
  • Have ability to make design decisions that scale and result in reusable patterns, palettes, and components.
  • Have strong teamwork and communication skills and be fluent in spoken and written English
  • Know Sketch, Axure, Jira/Confluence, InVision

We will provide you with:

  • Autonomy
  • Tools and opportunities to grow and master your domain
  • Team of great people around you
  • Our newly renovated office in an old cheese factory at Hoża 51
  • Competitive remuneration and great benefits

Don’t wait – send us your application today!

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