Opis oferty pracy

SentiOne is a place where state-of-the-art solutions are built by passionate and ambitious people, flat structure, no micromanagement, no dress code, TAWBATOT after work, celebrating every possible occasion – that’s life at SentiOne.

We’re looking to welcome an experienced Polish-speaking Bot Designer to join our growing conversation design team, working on our SentiOne Automate platform.

Automate is our cutting-edge bot building, NLU and analytics platform. Using our platform you’ll be bringing conversational experiences to life; designing, building and launching chat and voice bots for a range of clients.

What You’ll Be Responsible For:

• Designing awesome user-focused conversational chat and voice experiences on our SentiOne Automate platform
• Working with large clients in understanding their business problems, translating their needs into conversational solutions
• Balancing client requirements, technical constraints, and business needs to solve problems effectively
• Conceptualising and adapting designs onto our platform from unstructured data, flow diagrams and client requests
• Creating advanced contextual conversations using conditions, variables and expressions
• Crafting human-centric conversational dialogues for messaging and voice channels, using SSML
• Completing quality assurance checks on new and existing flows using our automated test suites
• Assisting in improving our leading NLU and intent detection technology
• Collaborating with our language researchers, bot developers, commercial managers and product owners
• Keeping our internal wiki and design documents up-to-date, as well as participating in our learning workshops internally and with clients
• Educating our clients on how to use our platform
• Assisting in resolving bugs and errors of our bots and platform

What You Need to Get the Job Done:

• Have at least 2 years of experience in conversation design and/or creating large scale chatbots, virtual assistants or voice interfaces
• Enthusiastic about conversation design, NLU, ASR, TTS, ASR, TTS and related technologies
• Have an understanding of programming languages and willing to learn our platform’s scripting language
• Experience working in an agile or scrum environment
• Happy to actively contribute to improving our platform, collaborating with our product, development and research teams
• Fluent in Polish and English languages

Nice to have:

• Qualifications in linguistics, communication, interaction design or UX design
• Knowledge of scripting languages such as JavaScript and expression language
• Experience using conversation design tools for flows and prototyping e.g. Whimsical, Miro, Botmock or Botsociety
• Experience in NLU technologies such as Dialogflow, IBM Watson, Alexa conversations etc.
• A portfolio or examples of bots you’ve worked on

What Are Our Drawing Cards:

• GREAT TEAM! Be prepared to work in a fun and extremely ambitious team. You can always count on support from both international and local colleagues for life.
• IMPACT. We believe in hiring great people and giving them space to use their knowledge and expertise. You can be sure your voice will be heard.
• DEVELOPMENT & LEARNING OPPORTUNITIES. We create our product using the latest technologies and we are staying up to date with the latest trends in the AI industry.
• SOCIALS & OFFSITES. Depending on the pandemic situation, we organise sailing/kayaking offsites, beer nights, board games, birthday pizza & cake once a month. And our integration events are surely the ones to remember!
• INFORMAL ENVIRONMENT. We develop within a flat structure and believe in a relaxed atmosphere and flexible working hours. 
• HEALTH & SPORTS PERKS. Private medical care covered in 100%. Plus MultiSport card (after covid) and people who like to work out. Climbing, sailing, snowboard, gym? You will always find a training partner!